Cultivating Leadership in Family Medicine.

𝗔 – 𝗔𝗰𝘁 𝘄𝗶𝘁𝗵 𝗽𝘂𝗿𝗽𝗼𝘀𝗲.
Encourage leadership through proactive involvement. Leaders should initiate, not just delegate.

“𝘓𝘦𝘢𝘥 𝘣𝘺 𝘥𝘰𝘪𝘯𝘨. 𝘊𝘳𝘦𝘢𝘵𝘦 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘱𝘭𝘢𝘯𝘯𝘦𝘥 𝘢𝘯𝘥 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘧𝘶𝘭 𝘢𝘤𝘵𝘪𝘰𝘯𝘴 “

𝗕 – 𝗕𝘂𝗶𝗹𝗱 𝘁𝗿𝘂𝘀𝘁 & 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻.
Collaboration is key. Empower others, value their input, and build mutual respect.

“𝘎𝘳𝘦𝘢𝘵 𝘭𝘦𝘢𝘥𝘦𝘳𝘴 𝘧𝘰𝘴𝘵𝘦𝘳 𝘵𝘦𝘢𝘮𝘸𝘰𝘳𝘬, 𝘯𝘰𝘵 𝘤𝘰𝘮𝘱𝘦𝘵𝘪𝘵𝘪𝘰𝘯.”

𝗖 – 𝗖𝘂𝗹𝘁𝗶𝘃𝗮𝘁𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗹𝗲𝗮𝗱𝗲𝗿𝘀.
Don’t just lead, develop future leaders. Identify talent, mentor, and guide.

“𝘓𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 𝘪𝘴 𝘯𝘰𝘵 𝘢𝘣𝘰𝘶𝘵 𝘩𝘢𝘷𝘪𝘯𝘨 𝘧𝘰𝘭𝘭𝘰𝘸𝘦𝘳𝘴, 𝘣𝘶𝘵 𝘤𝘳𝘦𝘢𝘵𝘪𝘯𝘨 𝘮𝘰𝘳𝘦 𝘭𝘦𝘢𝘥𝘦𝘳𝘴.”

𝗗 – 𝗗𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗺𝗮𝗸𝗶𝗻𝗴.
Use data and evidence to guide decisions, not just instinct.

“𝘈 𝘸𝘪𝘴𝘦 𝘭𝘦𝘢𝘥𝘦𝘳 𝘭𝘪𝘴𝘵𝘦𝘯𝘴 𝘵𝘰 𝘣𝘰𝘵𝘩 𝘯𝘶𝘮𝘣𝘦𝘳𝘴 𝘢𝘯𝘥 𝘱𝘦𝘰𝘱𝘭𝘦.”

𝗘 – 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲.
A true leader stays calm under pressure and manages their emotions well.

“𝘌𝘮𝘰𝘵𝘪𝘰𝘯𝘢𝘭 𝘪𝘯𝘵𝘦𝘭𝘭𝘪𝘨𝘦𝘯𝘤𝘦 𝘣𝘶𝘪𝘭𝘥𝘴 𝘳𝘦𝘴𝘪𝘭𝘪𝘦𝘯𝘤𝘦 𝘢𝘯𝘥 𝘵𝘳𝘶𝘴𝘵.”

Kertas Putih Kesihatan (Health White Paper) – Do we know about it?

🇲🇾 𝗛𝗲𝗮𝗹𝘁𝗵 𝗪𝗵𝗶𝘁𝗲 𝗣𝗮𝗽𝗲𝗿 (𝗛𝗪𝗣) – 𝗠𝗮𝗹𝗮𝘆𝘀𝗶𝗮’𝘀 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗥𝗲𝗳𝗼𝗿𝗺 𝗣𝗹𝗮𝗻

Full version of HWP >>> LINK (pdf)

🧭 𝗪𝗵𝗮𝘁 𝗶𝘀 𝗶𝘁?

The Health White Paper is a 15-year plan (2023–2038) by the Ministry of Health Malaysia to improve the national healthcare system – making it more fair, sustainable, and high quality for everyone.

🎯 𝗠𝗮𝗶𝗻 𝗚𝗼𝗮𝗹𝘀

1️⃣ Improve health services – especially at the community level.

2️⃣ Focus more on prevention, not just treatment.

3️⃣ Make healthcare funding more efficient and fair.

4️⃣ Strengthen the system and its workforce.

🔑 𝟰 𝗞𝗲𝘆 𝗔𝗿𝗲𝗮𝘀 𝘁𝗼 𝗥𝗘𝗙𝗢𝗥𝗠

1️⃣💉 𝗕𝗲𝘁𝘁𝗲𝗿 𝗛𝗲𝗮𝗹𝘁𝗵 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀

> Build 𝐅𝐚𝐦𝐢𝐥𝐲 𝐃𝐨𝐜𝐭𝐨𝐫 𝐓𝐞𝐚𝐦𝐬 combining public + private providers.

> Use digital tools like Electronic Medical Records.

> Let public hospitals have more autonomy (more decision-making power).

2️⃣ 🏃‍♂️ 𝗠𝗼𝗿𝗲 𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗼𝗻, 𝗟𝗲𝘀𝘀 𝗦𝗶𝗰𝗸𝗻𝗲𝘀𝘀

> Promote healthy lifestyle and early screening.

> Involve employers, shops, and the public in keeping people healthy.

3️⃣ 💰 𝗙𝗮𝗶𝗿 & 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗙𝘂𝗻𝗱𝗶𝗻𝗴

> Increase healthcare spending up to 5% of national income (GDP).

> Create a Health Fund to cover basic services from public and private providers.

> Explore other funding (like zakat, waqf, donations).

4️⃣ 🏛 𝗦𝘁𝗿𝗼𝗻𝗴𝗲𝗿 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 & 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲

> MOH becomes more of a policymaker, not just a service provider.

> Train and retain more healthcare workers.

> Set up an independent body to monitor reform progress.

🕰 𝗧𝗶𝗺𝗲𝗹𝗶𝗻𝗲

> Years 1–5: Start changes, pilot projects, digital health.

> Years 6–10: Expand reforms and fine-tune them.

> Years 11–15: Fully roll out the new system.

🤝 𝗪𝗵𝗼’𝘀 𝗶𝗻𝘃𝗼𝗹𝘃𝗲𝗱?

> Ministry of Health (MOH)

> World Health Organization (WHO)

> Public, private sector, NGOs, and the public

⚠️ 𝗖𝗛𝗔𝗟𝗟𝗘𝗡𝗚𝗘𝗦

> Needs enough funding 💸

> Needs strong political support 🏛

> Some people may resist change 🙅

𝓜𝓸𝓱𝓪𝓶𝓪𝓭 𝓡𝓪𝓲𝓶𝓲 𝓡𝓪𝓭𝓲𝓷

𝗡𝗮𝘁𝘂𝗿𝗲 𝗣𝗹𝗮𝘆 𝗮𝗻𝗱 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗳𝗼𝗿 𝗖𝗵𝗶𝗹𝗱𝗿𝗲𝗻 – 𝘄𝗶𝘁𝗵 𝗟𝗼𝗮𝗱𝘀 𝗼𝗳 𝗙𝘂𝗻!

𝗫-𝗽𝗹𝗼𝗿𝗲 𝗙𝗶𝘁 & 𝗙𝘂𝗻 🌿
𝗡𝗮𝘁𝘂𝗿𝗲 𝗣𝗹𝗮𝘆 𝗮𝗻𝗱 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗳𝗼𝗿 𝗖𝗵𝗶𝗹𝗱𝗿𝗲𝗻 – 𝘄𝗶𝘁𝗵 𝗟𝗼𝗮𝗱𝘀 𝗼𝗳 𝗙𝘂𝗻! 🎉

🗓️ 𝗗𝗮𝘁𝗲: April 13th, 2025 (Sunday)
⏰ 𝗧𝗶𝗺𝗲: 7:00 AM to 10:00 AM
📍 𝗣𝗹𝗮𝗰𝗲: Bukit Mor, Muar, Johor

Four families joined this exciting activity:

  1. Dr. Abd Rahman & Dr. Noorjihan
  2. Dr. Magaletchumy and her kids.
  3. Dr. Shaleeza and her son.
  4. Dr. Mohamad Raimi & Dr. Norshazwani with their kids.

𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀:
🌱 Promote health through hiking activities.
🎯 Conduct relaxing checkpoint activities that include interactive learning for children.
📚 Teach important lessons on safe touches (sexual education), tackling bullying, and the dangers of gadget overuse.e.

𝗦𝘂𝗺𝗺𝗮𝗿𝘆 𝗼𝗳 𝗔𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀:
🎒 The hiking adventure and children’s learning sessions were carried out smoothly and enjoyably.

👦 The children actively participated in each activity, responding with valid and practical answers.

✨ This reflects their understanding of the pros and cons of the discussed issues and their ability to propose solutions.

Finally, everyone successfully hiked up and down Bukit Mor safely, achieving all objectives! 🌟👏

𝓓𝓻. 𝓜𝓸𝓱𝓪𝓶𝓪𝓭 𝓡𝓪𝓲𝓶𝓲 𝓡𝓪𝓭𝓲𝓷

Why I Chose Primary Care Over Hospitals

  1. To answer this question, it’s not as easy as many people think, including young doctors fresh out of their housemanship (HO) in tertiary hospitals. Many new doctors coming into KK may just “go with the flow” at first. Eventually, they start saying, “Working in KK is easy; weekends off, no on-calls, more family time,” and so on. These are all common clichés. Please, do not have this mindset.
  1. I entered the field of primary healthcare, not as a fresh HO from a hospital. I had already worked in the Emergency Department at Kulai District Hospital for over a year. Before that, I was also a medical officer in the Emergency Department of a larger hospital as a “floating MO.” So, I never had the luxury of taking things lightly. There was no time to be “blurred” about new systems—I had to adapt quickly and keep moving forward.
  1. In my first week at the Kota Tinggi District Health Office, someone greeted me and we got to know each other. As usual, I introduced myself and shared my background. Then, they casually said, “So, what do you think about working in KK now? There are soooo many unnecessary responsibilities you have to take, right?” They smiled at me. I simply replied, “Oh~” but inside, I thought, “Responsibility is not something to be taken lightly.”
  1. I didn’t join KK on a whim. I chose to be here. I knew what I was doing, and I was committed to making this my area of expertise. This is not something to be taken lightly.
  1. I used to work in emergency departments at both large and district hospitals. I saw firsthand how people misused emergency services. Patients with mild cases who should have gone to KK still ended up in emergency departments because they didn’t understand the system. I encountered young patients under 25 with diabetes, heart attacks, and strokes due to uncontrolled hypertension. I asked myself, “Why are these young people getting diseases that usually affect older adults?”
    I also met elderly patients who were completely bedridden, refusing to move due to pain—because their gout had spiraled out of control! Many of them were retired government servants who had only been diagnosed with gout for a few years but had never been properly counseled on diet, weight management, or prevention. Why? Because no one had educated them! So many preventable conditions go undetected or unaddressed at the primary care level. Seeing this happen in hospitals made me choose KK.
  1. To summarize the key issues:
    • 𝐓𝐡𝐞 𝐩𝐮𝐛𝐥𝐢𝐜 𝐧𝐞𝐞𝐝𝐬 𝐛𝐞𝐭𝐭𝐞𝐫 𝐡𝐞𝐚𝐥𝐭𝐡 𝐥𝐢𝐭𝐞𝐫𝐚𝐜𝐲, so they understand their own health and how the system works.
  1. That’s why I didn’t want to stay in a hospital—I chose KK.
  1. 𝐍𝐨 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐛𝐞 𝐥𝐨𝐬𝐭 𝐨𝐫 𝐝𝐢𝐬𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝.In KK, you don’t get 1–2 days off for orientation. On my first day, I arrived late because I got lost searching for my KK. When I finally found it, I introduced myself, sat in my room, and immediately started seeing patients. How did it feel? Honestly, I just had to act like I knew what I was doing. Luckily, I had experience working closely with Dr. Loh and Dr. Kiran, both Endocrine specialists, in the Endocrine Clinic. I treated the clinic just like I would in a hospital.
  1. 𝐍𝐨 𝐡𝐚𝐧𝐝-𝐡𝐨𝐥𝐝𝐢𝐧𝐠. Corrections and feedback come in real-time to ensure the system runs correctly. I asked KK staff whenever I didn’t understand something. I had to learn everything by struggling through daily tasks—there was no structured orientation. Ironically, I was assigned responsibilities that had been “passed down” to me without a proper handover. The previous doctor had already left! So, is it tough to be a KK doctor? The challenges never stop.
  1. 𝐊𝐞𝐲 𝐪𝐮𝐚𝐥𝐢𝐭𝐢𝐞𝐬 𝐨𝐟 𝐚 𝐊𝐊 𝐝𝐨𝐜𝐭𝐨𝐫:
  • 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: KK doctors must have leadership skills. The system will keep running regardless, but if bad practices are allowed to continue, they will lead to poor decisions and worse outcomes. KK doctors manage entire populations, not just one or two patients at a time.
  • 𝐓𝐡𝐞 𝐅𝐫𝐨𝐧𝐭 𝐋𝐢𝐧𝐞𝐫: We are the first line of defense in managing and treating patients. We must know which cases truly need to be referred to a hospital. In reality, less than 10% of our patients actually get referred to secondary/tertiary care . During my time in a district hospital, I saw that primary care doctors referred over 10% of cases—many of which could have been managed at KK with proper guidance. That’s why KK doctors must be skilled in assessing, managing, and reassuring patients.
  • 𝐏𝐫𝐞𝐯𝐞𝐧𝐭𝐢𝐯𝐞 𝐌𝐞𝐝𝐢𝐜𝐢𝐧𝐞: A common mistake when transitioning to KK is treating it like a hospital—focused only on treatment while forgetting about prevention. Then, doctors start complaining, “This medication isn’t available here in the clinic,” or “That service isn’t here.” If you want everything to be readily available, stay in a hospital. Prevention is the key! It is our role to educate the public about their risk factors, help those who are already ill, and maintain the health of those who are not yet sick.
  • 𝐆𝐞𝐧𝐞𝐫𝐚𝐥𝐢𝐬𝐭: Unlike specialists in hospitals, KK doctors must have a broad knowledge base. We handle everything—acute cases, chronic diseases, maternal and child health, mental health, vaccinations, and even health promotion.

Working in KK is not just an easy, routine job with better work-life balance. It requires strong leadership, quick adaptability, and a deep commitment to community health. For those who truly understand its importance, primary care is not just a job—it’s a calling.

Rawat Untuk Terus Melakukan Dosa?

  “Alhamdulillah, sejak tukar kepada pam putih saya dah tak ada semput lagi.

     Pam putih tersebut adalah sejenis pam penyedut untuk rawatan penyakit kronik paru-paru mengandungi serbuk ubat gabungan ipratropium dan fenoterol.

     “Merokok ke..encik?

     “Merokok ! Tak boleh berhenti, dok. Satu kotak sehari.

     “Ada pam ni, boleh nak terus rokok. Dah doktor kata boleh lapangkan paru-paru !

     Parah. 

     Bukankah merokok itu haram disisi agama 1. Bahkan menggunakan pam berniat mempermudahkan dirinya untuk terus hidup tanpa sesak nafas dan membolehkan dia meneruskan merokok. Salah faham.

     “Saya tahu, haram. Tapi saya tak nak berhentilah. Takut.

     Chronic obstructive pulmonary disease (COPD) adalah penyakit kronik paru-paru dihidapinya disebabkan terdedah dengan bahan racun rokok 2 sejak sekian lama, lebih 20 tahun. 

     Takut menerima kebenaran bahawa paru-parunya sudah rosak. Payah.

     Sanggup teruskan merokok, meletakkan diri dalam kemudaratan. Walhal, dia juga mempunyai penyakit kencing manis dan darah tinggi sebagai penambah perisa kepada risiko mendapat penyakit kardiovaskular seperti serangan jantung atau angin ahmar (strok) 3.

     *KELEPAK!* – bunyi yang hadir dari tamparan tangan si isteri yang duduk di sisinya ke bahu sang suami.

     “BANG, HARAM TU ! BERHENTILAH !” – seru si isteri.

     Hendak berubah datang pada dirinya sendiri, memerlukan motivasi yang tinggi, serta bertindak tanpa melengahkannya. Tuhan tidak akan ubah sikapnya itu melainkan dia sendiri yang mulakan perubahan 4

     “Teruskan saja puan bebel pada suami puan ni. Itu dah jadi nasihat berterusan. Bukan budak kecik saja kena bebel. Dah tua-tua pun boleh kena bebel juga kalau perangai susah nak berubah.” Pesanan buat si isteri.

1. Pejabat Mufti Wilayah Persekutuan. Bayan Linnas Siri Ke-18: Merokok: Hukum Dan Penyelesaiannya. 10 May 2015. Available from: https://muftiwp.gov.my/ms/artikel/bayan-linnas/2634-bayan-linnas-siri-ke-18-merokok-hukum-dan-penyelesaiannya

2. Laniado-Laborín R. Smoking and chronic obstructive pulmonary disease (COPD). Parallel epidemics of the 21 century. Int J Environ Res Public Health. 2009 Jan;6(1):209-24. doi: 10.3390/ijerph6010209. Epub 2009 Jan 9. PMID: 19440278; PMCID: PMC2672326.

3. Roy A, Rawal I, Jabbour S, et al. Tobacco and Cardiovascular Disease: A Summary of Evidence. In: Prabhakaran D, Anand S, Gaziano TA, et al., editors. Cardiovascular, Respiratory, and Related Disorders. 3rd edition. Washington (DC): The International Bank for Reconstruction and Development / The World Bank; 2017 Nov 17. Chapter 4. Available from: https://www.ncbi.nlm.nih.gov/books/NBK525170/ doi: 10.1596/978-1-4648-0518-9_ch4

4. Quran Al-Karim. Surah Ar-Ra’d. Chapter 13. Verse 11. Available from: https://quran.com/ar-rad/11

Appreciation to a new specialist.

Appreciation to Dr Diana Ghaffar of successfully completing her Master Program in Family Medicine (UPM, Malaysia), and she will start her gazettement in KK Sg. Mati, PKD Tangkak soon in February 2023.

When she at her third year in Master Program of Family Medicine in KK Bakri, I’m just starting my ATFM year 1 (3rd year of GCFM-ATFM program) in August 2021.

When she finished her master program, Alhamdulillah I passed in ATFM exit exam in January 2023.

Throughout 17 months, we shared a lot of knowledge, skills in primary care, our experience working in rural & current place of practice, and passion in Family Medicine.

“Be a life-long learner” is the term that we agreed if we became a Family Medicine Specialist.

All the best in a new place and responsibility. Keep stay humble and stay passionate in Family Medicine.

Duit RM 2200 Hilang Dalam 10 Minit.

[This is a true story that I experienced it by myself on June 15th and I lost my MYR 2200.00 within 10 minutes] – I am a victim of Macau Scam.

Gambar: Laporan polis dibuat pada 16.6.2022 di IPD Muar

15 Jun 2022, pukul 2.57 pm ketika aku sedang memberi konsultasi kepada pesakit di atas temujanji mengenai perancang keluarga di klinik, aku menerima panggilan telefon,

“You have 1 parcel that was not delivered, please press 3 for more info.”

“Eh? Barang online semua dah sampai, ada yang tak hantar lagi ke?” – bisik hati, lalu aku menekan butang 3.

“Pejabat Pos Taman Ipoh, ada apa yang saya boleh bantu?” Jawab seorang pemuda dengan ramah.

“Tadi. . . awal-awal tadi, katanya saya ada barang yang tidak dihantar. Jadi, saya cuma nak tahu lebih lanjut.”

“Oh, encik! Kalau encik dapat panggilan tersebut, maksudnya ada satu barang yang disekat dan mungkin perlu dapat kepastian daripada pengirimnya.”

“OK. . .”

“Minta tracking number encik.”

“Mana lah saya ada!”

“Oh, OK baik. . . Sebenarnya ada satu bungkusan kotak dibalut warna hitam, tertera pengirim bernama ‘Dr. Mohamad Raimi Radin’ dan IC nya ‘XX-XXXX’, ini bungkusan encik kan?”

“Ah. . . nama dan IC nya betul, itu saya, tapi mana ada saya buat kiriman dari sana!”

“Begini encik, dalam bungkusan ini ada barang terlarang iaitu 1 kad pengenalan dan 5 keping kad bank untuk dihantar ke Sarawak pada 7.6.2022. Jikalau encik mahu meneruskan penghantaran, kami memerlukan surat sokongan. . . “

“Eh! Eh! Eh. . .!” – aku mencelah dengan panik.

“Mana ada saya buat benda tu! Saya mana ada dekat sana, 7 hari bulan tu saya kerja di klinik, di Muar, Johor ni.”

“Encik. . Encik. . Kalau benar encik tidak lakukannya, mungkin maklumat peribadi encik telah digunakan. Memandangkan encik adalah penjawat awam, kes ini macam menganggu nama baik encik.”

“Jadi macam mana ni?”

“Saya beri cadangan, encik buat laporan polis, sebab maklumat encik telah disalahgunakan demi membersihkan nama baik encik.” Rayu pemuda tersebut.

“OK . . . “

“Begini, encik. Encik boleh datang ke sini, Ipoh dalam tempoh 2 jam?”

“Mana lah boleh. . . Jauh lah. . . Apa kata saya buat laporan polis di Muar saja.”

“Boleh encik. . .tapi, kalau polis di Perak yang siasat, mungkin lagi mudah. Begini encik, apa kata saya buat panggilan kecemasan dan sambungkan kepada encik.” Rayu pemuda tersebut.

“OK, baik.”

“Sebelum tu, untuk permudahkan encik membuat laporan polis nanti, saya bagi beberapa maklumat kepada encik. Encik boleh sediakan kertas dan pen?”

“Ya. . . Ya. . . Memang saya sedang pegang pen dan ada kertas ni!”

“Baik, encik tulis: “

Tarikh penghantaran: 7.6.2022

Pengirim: Dr. Mohamad Raimi Bin Radin

Alamat pengirim: Pejabat Pos Taman Ipoh, JKR 4837, Jalan Datul Lau Pak Khuan, Taman Ipoh, 31400, Ipoh Perak.

Nama penerima: Allan Ho

Alamat penerima: Pejabat Pos Besar Sarawak, Lot 619, Blok 16, Jalan Song, 93350, Kuching, Sarawak.

Tracking number: EP282273248MY

Barang yang dihantar: 1 keping IC, 5 keping kad bank Maybank.

****************

Pesakitku tadi yang sedang duduk diam di sisi meja konsultasiku duduk diam dengan sabar menungguku sedang dalam talian.

Aku segera membuat tanda isyarat dan berbisik kepadanya, “sekejap ya. . .” , pesakitku membalas dengan mengangguk.

Aku tulis di atas kertas kosong “MINTA TOLONG DOKTOR LAIN” kemudian aku tunjukkan kepada staf pembantuku, lalu segera dilaksanakanya,

“Puan, ikut saya. . . Tunggu di luar dulu ya. . .” Kata pembantuku kepada pesakit.

Saya berbisik kepada pesakitku tadi, “maaf ya. . .”

****************

“Encik, tolong catit nama saya juga sebagai orang yang bertanggungjawab memberitahu encik. Nama saya ialah Ridzwan Bin Razak. ID pekerja saya ialah PS218105. Encik tahu apa tujuan encik buat laporan polis?”

“Ah. . .Saya akan bagitahu yang maklumat peribadi saya disalah gunakan.”

“Baik, encik. Nanti, bila sudah siap buat laporan, boleh tak encik mohon laporan tersebut difakskan kepada saya. No faks nya 03-22733927.”

“OK.”

Sebelum pegawai pos laju tersebut menyambungkan kepada talian kecemasan, dia meminta aku membacakan semula semua catitan yang penting tadi untuk dilaporkan kepada polis. Apabila dia berpuas hati bahawa maklumat semua tersedia rapi, dia memintaku berada dalam talian untuk disambungkan kepada talian kecemasan.

Selang beberapa saat.

****************

“HELLO!” Suara pemuda yang lain daripada sebelum ini muncul dengan nada yang agak keras. Dalam fikiran aku kemungkinan besar itulah pegawai polis.

Dalam hati aku memang sudah mula rasa ketakutan, tangan sudah sedikit gementar, tetapi aku cuba menjawab dengan tenang.

“Hello. . .”

“ADA APA YANG SAMPAI NAK GUNA TALIAN KECEMASAN NI?” Dia masih dengan nada yang kasar.

“Ah. . . Saya dapat tahu yang ada orang salah guna identiti saya. . .hantar barang terlarang. . . Saya nak buat laporan polis.”

“Boleh datang ke sini dalam 2 jam?”

“Saya duduk Muar ni, tak boleh sampai sana 2 jam.”

“OK, kita boleh buat laporan secara rakaman, awak setuju tak?”

“Ah. . .OK?. . .”

“Untuk mengelakkan perbualan ini adalah ‘SCAM’! Saya akan telefon awak dengan menggunakan telefon IPK Perak. Awak buka Google dan search ‘perak pdrm’!”

Aku lakukan apa yang disuruhnya.

“OK. . Ada. . .”

“Nampak tak nombor telefon IPK Perak?”

“Ada. . . 05-2451072. . .”

“Saya akan matikan talian kecemasan ini dan akan telefon awak dengan nombor tersebut. Setelah awak angkat panggilan tersebut, akan tertera nombor kod rakaman. Bacakan kod rakaman tu kepada saya, sebab kod tu akan jadi rakaman laporan polis awak. Rakaman loparan ini hanya boleh diakses oleh IPK sahaja, contohnya ditempat awak, IPK Johor. Bagitahu kod rakaman ni, nanti dia akan bagi awak pita rakaman dan awak boleh dengar semula. Setuju tak!?”

“OK saya setuju.”

“Dalam kiraan 10 saat, talian ini berhenti dan saya akan telefon awak!”

. . . . . .

Telefon bimbit berbunyi, terpapar di situ nombor telefon IPK Perak ’05-2451072′, aku yakin betul lah pemuda tadi adalah pegawai polis, lalu aku mengangkatnya.

“Saya tak berapa dengar suara awak. . .”

Aku segera betulkan posisi telefon bimbitku, “Hello. . Hello. . Boleh dengar dengan jelas?” Pada masa yang sama, aku segera keluar daripada bilik pejabatku, berjalan menuju ke arah pintu keluar klinik. Ketika ini, mata aku bertentang dengan mata pesakitku yang tadi di mana air mukanya berasa bimbang dengan keadaanku, tetapi aku berlalu sahaja dengan hati berasa sangat bersalah kerana terpaksa menghentikan konsultasinya demi menyelesaikan masalah yang genting ketika ini.

Aku sudah menuju keluar daripada klinik di bahagian tempat letak kereta.

“Awak bersama dengan siapa sekarang?”

“Saya berada di luar klinik ni, suara saya jelas tak?”

“Ya, jelas! Sebelum saya mulakan rakaman ni, saya tak mahu ada suara orang lain! Kalau ada nanti kita kena ulang balik rakaman ni! Saya tak nak buang masa saya. . . Saya tak nak buang masa awak!”

“Saya dekat luar parking ni. . . Tiada orang. . .”

“Senang awak masuk dalam kereta. . . Kunci pintu. . .” Aku pun patuhi arahannya menuju dalam kereta. “Buka enjin. . . Buka air cond. . .” Aku tetap ikutinya. “Sudah!?”

“Sudah. . .”

“Bacakan kod rakaman!”

“+87052451072 . . . “

“Sebelum kita mula, AWAK SETUJU LAPORAN INI DIBUAT SECARA RAKAMAN!?”

“Ya, saya setuju!” Aku menjawab dengan nada penuh yakin.

****************

Maka bermulalah rakaman untuk laporan polis. Perbualan dengan polis tersebut terlampau panjang dan lama, iaitu 118 minit 7 saat (2 jam) yang direkodkan dalam telefon bimbitku.

Sebagai rumusan, aku meneruskan pemberian laporan secara talian kepada pegawai polis ini yang diberi nama Sarjan Muhd Faiz Bin Razak dan nombor badannya, RF 178329 mengenai aduanku tentang penyalahgunaan maklumat peribadiku dalam aktiviti jenayah.

Kemudian pegawai polis tersebut membuat semakan di Pejabat Polis Bukit Aman menyatakan bahawa aku juga adalah suspek penjenayah sindiket kad pengenalan palsu dan kad bank diberikan kepada warga asing setelah seorang suspek bernama Jimmy Wong baru-baru ini telah diberkas dan didapati di rumahnya terdapat banyak kad pengenalan dan kad bank. Waran tangkap juga telah dikeluarkan untuk menangkapku.

Interogasi dilakukan secara talian ke atasku kerana statusku daripada mangsa bertukar kepada “suspek perbuatan jenayah”, dan pegawai polis tersebut ada berbincang dengan pihak atasannya, iaitu IO diberi nama “Tuan Azman” atas dasar kerjasama yang aku telah berikan, maka aku tidak perlu ditangkap buat sementara waktu, namun tindakan seterusnya diarahkan adalah semua akaun bank ku yang aktif perlu dibekukan selama mana siasatan dijalankan.

Ketika arahan pembekuan akaun bank dinyatakan, hati aku hancur, takut dan sedih kerana kesemua akaun bank yang digunakan adalah tujuan kegunaaan harian, pembayaran Personal Loan, House Loan dan simpanan wang amanah aktiviti NGO. Ini sudah semestinya mengganggu urusan aku sebagai suami, bapa kepada anak-anakku, dan kerjayaku sebagai doktor perubatan.

Aku telah merayu untuk tidak dibekukan akaun bank ku. Lalu diberi alternatif bahawa kesemua akaun mempunyai duit mestilah diaudit oleh juru audit berbangsa cina yang telah dilantik oleh ketuanya untuk memastikan duit yang ada didalam akaun bukanlah penerimaan wang haram. Proses audit akan dilakukan selama 2 jam, dan di deposit semula ke akaun aku jika tiada masalah. Aku bersetuju.

Kemudian, dia meminta aku memberitahu jumlah wang sebenar di setiap akaun yang aktif. Aku senaraikan:

Maybank ada RM 745.00

CIMB bank ada RM 1539.56

Bank Islam ada RM 35.99

Tabung Haji ada RM 2350.00

“AKAUN AWAK PERLU DIPINDAHKAN KEPADA JURU AUDIT! AWAK BERANI BUAT DAN SETUJU!?” Dia bertanya dengan nada gertakan yang keras dan kuat.

“SAYA BERANI DAN SETUJU.” Aku menjawab dengan yakin. Padahal hati aku hancur dan takut.

Inilah soalan yang diulang-ulang kepada aku supaya aku sentiasa yakin dengan pendirianku.

Setelah menyatakan persetujuan, aku telah diarahkan untuk membuat transaksi melalui akaun Maybank sejumlah RM 700.00 dan melalui akaun CIMB bank sejumlah RM 1500.00 kepada satu akaun Maybank bernombor 560090118999 bernama Kelvin Yap Ka Vun. Kedua-dua transaksi tersebut berlaku pada pukul 5.29 pm dan 5.35 pm di dalam kereta sejak awal tadi, keseorangan dan kesejukan.

Satu percubaan transaksi melalui akaun Tabung Haji sejumlah RM 1000 gagal kerana faktor tertentu, maka pegawai polis tersebut menyatakan keesokannya boleh dilakukan semula.

Sebelum tamat perbualan telefon yang merupakan laporan polis saya secara rakaman tersebut, pegawai polis tersebut mengarahkan aku menghantar resit transaksi yang telah dilakukan kepada 1 nombor telefon bimbit +6014-8323469 melalui applikasi “WhatsApp” bahawa itu adalah nombor talian pejabatnya sebagai bukti transaksi, dan mengarahkan aku melapor diri sebanyak 4 kali iaitu semasa bangun pagi, waktu Zohor, waktu Asar, dan sebelum tidur di nombor talian itu juga dengan format:

Nama:

IC:

Berada di mana:

Sedang buat apa:

Aku telah melakukannya sejurus tamat rakaman dan perbualan dengannya kerana sudah waktu Asar.

Pegawai polis tersebut menyuruh aku menjaga kerahsiaan kerana merupakan tanggungjawabku untuk memberi laluan siasatan yang dilakukan termasuk kepada isteri dan ahli keluarga.

****************

Sejurus aku memandu pulang ke rumah, di dalam kereta, aku menangis, rasa bersalah dan takut. Orang yang pertama yang muncul di dalam fikiranku untuk aku bagi mengadu nasib adalah arwah ayahku, Sarjan Radin Bin Masuning yang bekerja di IPK Johor. Tetapi, beliau sudah lama meninggal dunia, lagilah aku bertambah sedih, sebak, ketakutan dan tertekan.

Setelah pulang ke rumah, aku merasakan kes aku sebagai suspek adalah sangat benar.

“Kena scam ke?” – aku bertanya diri sendiri.

Situasi dalam talian, intonasi suara, petah dalam interogasi, diselitkan dengan nasihat pengajaran yang sahih dapat dibuktikan sama seperti advokasi PDRM, aku sukar menafikan ia adalah “scam”.

Aku cuba merahsiakan seperti yang diarahkan, tetapi hati aku berbolak balik adakah perlu untuk aku memberitahu isteriku. Tambahan lagi aku sangat ketakutan dan tertekan.

Bagaimanapun, aku cuba memberi tahu isteriku. Isteriku sangat ingin tahu dan membantu. Beliau menyatakan seperti pernah dengar cerita seperti keadaanku. Beliau cuba sedaya upaya mencari kes-kes yang dilaporakan dalam berita-berita secara online. Ternyata salah satu mangsa sangat serupa situasinya sepertiku.

“Aku sudah kena scam!”

Aku telah sedar ketika ini benar-benar sebelum waktu maghrib.

Sejurus aku tahu ini adalah satu penipuan, perasaanku tenang. Tenang kerana nama baik ku tidak tercalar, kerana aku adalah doktor perubatan. Tenang kerana aku masih boleh bersama-sama orang yang tersayang iaity isteri dan anak-anak.

Bagaimana dengan duit? Aku bersyukur Tabung Haji gagal berlakunya transaksi. Sejujurnya aku tidak kisah dan redha perginya RM700.00 daripada akaun simpanan Maybank. Tetapi, dalam  RM1500.00 yang telah hilang daripada bank CIMB itu terdapat wang amanah yang untuk aku jaga. Ini yang membuatkan aku bersalah dan akan aku tebus sendiri nanti.

Kesimpulannya, bukan aku yang menjadi mangsa penipuan (scam) kad pengenalan palsu dan kad bank. Tetapi, aku telah menjadi mangsa MACAU SCAM dengan kerugian RM2200. Identiti aku, nama, nombor kad pengenalan, nombor telefon bimbit, alamat rumah menetap, alamat tempat kerja, dan nombor akaun bank Maybank dan CIMB aku telah terdedah.

****************

Keesokan harinya aku membuat laporan polis di IPD Muar dan kes ini akan disiasat dibawah jenayah komersil. Urusan kedua-dua bank telah dibuat, tiada jaminan wang yang hilang akan dikembalikan, tetapi aku sudah lakukakan apa yang patut aku buat.

Tujuan pengalaman ini diceritakan dalam penulisan adalah supaya ia dijadikan pengajaran dan sedaya-upaya cuba mencegah diri daripada menjadi mangsa penipuan terutamanya “Macau Scam”.

“Alahai. . . Macam mana ‘doktor’ pun boleh kena tipu!?” – inilah reaksi aku sendiri tidak nafikan benar-benar berlaku terhadap diriku.

Benar! Aku seorang doktor pun sudah pun menjadi mangsa penipuan! Bahkan, RM 2200 sudah hilang daripada akaun bank ku dalam tempoh kurang 10 minit.

Tetapi, sebelum transaksi itu berlaku: ‘Berapa lamakah masa diperlukan untuk si penipu (Scammer) itu meyakinkan aku sehingga berlakunya transaksi duit secara atas talian?’

Jawapannya adalah: ‘2 (DUA) jam.’

Oleh itu, timbalah ilmu dan sila ambil pengajaran daripada mangsa-mangsa penipuan untuk menangkis mana-mana isu penipuan ini.

The Star: How Macau scammers conned Malaysians out of RM256mil this year [CLICK Here]

Cerita-cerita hampir sama dilaporkan dalam berita online:

Wang simpanan RM60,000 pesara lesap ditipu Macau Scam. [CLICK Here]

Jangan terjerat sindiket tipu menyamar pos laju! [CLICK Here]

Guru mengaji rugi lebih RM260000 ditipu Pos Laju. [Click Here]

Eid Mubarak 1443H/2022M: Stay Healthy!

Happy Eid al-Fitr

“Selamat Hari Raya Aidilfitri 1443H/2022M”

Now we are celebrating Hari Raya Aidilfitri after 2 years of the COVID-19 pandemic, the new norm, and Alhamdulillah (praise to Allah), the Malaysian adult population >80% received COVID-19 vaccination.

source: https://www.covidnow.moh.gov.my (accessed 2 May 2022)

What can we do to STAY HEALTHY while celebrating Eid al-Fitr?

1. Be modest.

2. Keep up the good momentum you gained from Ramadan to another month.

3. Have a good heart.

4. Be selfless.

5. Be cautious with infectious diseases. Prevention is greater than cure.

5. a. COVID-19 infection: get vaccination and booster.

5. b. Dengue fever: please make sure there is no place for Aedes mosquito to breed in your home when you leave your house to your hometown.

5. c. Food poisoning: practice hygiene while preparing a meal, cook properly, avoid too long exposure to the meal after serving it, and cover your meal with “tudung Saji” (food cover).

6. Practice hygiene. Wash your hand regularly with hand soap or sanitize your hand with hand sanitizer. 

7. It is OK if you are not joining others if you are sick. Do a virtual call or make a phone call to wish Happy Hari Raya and explain your condition.

8. Enjoy celebrating Hari Raya without trauma. Avoid road traffic accidents. Avoid injury from any situation.

9. If you have a chronic disease, please follow “the first point above”.

10. Practice good deeds not only during Ramadan and Aidilfitri but all the time. Yeah~ Be modest!

Personal Experience: Paying The GCFM-ATFM Program’s Tuition Fee

We (my wife and I) made a few time discussions and research in pursuing a career as a Family Medicine specialist (Family Physician), and we chose Graduate Certificate in Family Medicine & Advanced Training in Family Medicine (GCFM-ATFM program) as our pathway to chase our dream.

One of the most important topics in our discussion is, “How to manage our finances in order to pay the tuition fee?”

We managed to know from the AFPM official website that the EPF withdrawal is possible, except for the ATFM.

Then, initially, we paid the 1st year GCFM tuition fee (i.e RM 8000) with our saving money from the Tabung Haji (TH). After that, we made a claim with EPF withdrawal and transferred back RM 8000 into our TH account. We still continue our TH saving monthly. The 2nd year GCFM tuition fee we made the same way too.

To avoid severe financial problems, we must aim to pass the GCFM, especially the final professional exam with a single attempt. (We made it in 2019, alhamdulillah).

After that, we took a 1-year break before enrolling in the ATFM, to focus on strengthening our finances. End of 2019, the ASB-finance account was registered.

We had mixed feeling about the Covid-19 pandemic in early 2020. The ATFM intake 2020 was postponed to the next year, but we grabbed this opportunity to continue saving up our money.

We also tried to find any education loan or sponsorship, such as MARA, JPA, and any possible agencies. But, none of them could provide us with financial support. 

In early 2022, one of our colleagues informed us that she successfully applied for EPF withdrawal. It really motivates us a lot in pursuing a Family Medicine specialization without financial burden. 

Another good news! In February 2022, for the first time ever that the GCFM-ATFM program is listed for government sponsorship through “Hadiah Latihan Persekutuan (HLP)” as one of the parallel pathway specializations in Family Medicine. Unfortunately, it is limited to contract doctors for the time being. So, we have no chance.

Never mind, we proceeded with the EPF withdrawal “Pengeluaran Pendidikan”. Alhamdulillah, the process of the application went smoothly. Well, It is 4 of us (study group) who successfully made it on the same day to the EPF office. (The claim already credited to our bank account today, 25.3.2022)

Read our entry, “How to withdraw EPF for the ATFM fee payment”: CLICK HERE

How to withdraw KWSP/EPF for the ATFM fee payment.

1. We successfully applied EPF withdrawal to claim our 1st-year ATFM program fee. So, we could pay for the 2nd year fee.

2. The method we use here is, we paid the 1st year ATFM fee (RM 12 000) with our money. Then, we claimed it with EPF withdrawal. After that, we will pay the 2nd year ATFM fee (another RM 12 000) with the claimed money.

3. In order to pursue our dream and passion for Family Medicine, we chose the GCFM-ATFM program by AFPM.

4. A long time ago, this program is known as a self-funded program. Even though there is some of our friends suggested taking a personal loan, we don’t think it is a good idea!

5. During the GCFM program, we paid our fee using EPF withdrawal. So, for the ATFM, why not? The GCFM-ATFM program is recognized by Kementerian Kesihatan Malaysia (MoH Malaysia), Malaysian Medical Council (MMC)/National Specialist Register (NSR) as one of the pathways to be a registered Family Medicine specialist in Malaysia.

6. We are glad that this year of 2022, Jabatan Perkhidmatan Awam (JPA) is open for Hadiah Latihan Persekutuan (HLP), a sponsorship for those who choose the GCFM-ATFM program for their Family Medicine specialization. For the time being, the offer is only limited to contract doctors.

7. we would like to guide you if you are considering withdrawing your EPF as “Pengeluaran Pendidikan”.

.

Please follow the steps below:

.

A. Email to AFPM, request for documents to EPF to apply “Pengeluaran Pendidikan”. They will send you

A.1. An official letter to “Ketua Pegawai Eksekutif KWSP” to confirm that you are the ATFM student.

A.2. A copy of certificate of AFPM “Perakuan Pendaftaran”

.

B. Documents that you need to prepare

B.1. A copy of the ATFM offer letter

B.2. A receipt of the ATFM 1st year fee. Download it from Academy Information Management System (AIMS) in the AFPM website.

B.3.  A copy of Medical Degree (MBBS or MD or etc).

B.4. *A copy of translated medical degree, if your degree is written other than English.

B.6.  A copy of the GCFM certificate. Indicate that you pass the GCFM program.

B.7.  A copy of “Surat Pekeliling Ketua Pengarah Kesihatan Malaysia (KPK) Bil.15/2012: Senarai Ijazah Lanjutan Kepakaran Yang Diiktiraf Oleh Kerajaan Dalam Pelbagai Disiplin Perubatan Dan Pergigian (Semakan Pada Mac 2012)”

Link to download: CLICK Here; source: MMC website (assessed on 23 March 2022)

B.8. A copy of the Bank Statement that contains your name and your account bank numbers.

B.9. A copy of your Mykad

.

C. Your MyKad identity card.

.

D. Original documents that you need to bring if the EPF officer wants to check,

D.1. ATFM offer letter

D.2.  Medical Degree (+ Translation if the original written other than English)

D.3.  GCFM certificate

.

E. Fill up KWSP (EPF) 9H (AHL) Form.

Link to download: CLICK Here; soure: KWSP/EPF website (assessed on 23 March 2022).

.

Bring A+B+C+D+E to KWSP (EPF) office

.

Documents that need to be submitted to EPF officer is = A + B + E

.

All the best!